Understand what you're trying to achieve and what needs to be considered before moving ahead including: Purpose, context and what needs attention. Who needs to be involved and why. Different interests, cultures, expectations and power.
Shape the process around the people, purpose and context including: How people can participate and contribute. How issues, options and decisions will be worked through. Approaches that recognise power, difference and potential tension.
Create the conditions for honest, inclusive and productive conversations including:. Different voices and perspectives are heard. Differences and difficult issues can be worked through. Conversations lead towards decisions, commitment and a shared way forward.
Turn decisions and agreements into action including: Clear actions, responsibilities and timeframes. Shared ownership, accountability and resources. Communication and ways to track progress.
Step back, learn and adapt as the work progresses: Check progress and address emerging issues. Review relationships and ways of working. Learn from what's working and agree what needs to change.